Almost without exception I get asked this question during an initial conversation with a prospective client thinking about using our […]
Almost without exception I get asked this question during an initial conversation with a prospective client thinking about using our […]
I’m being asked lots of questions by existing clients and would-be clients regarding what’s going on ‘out there’ and is […]
It’s that time of year again, you know, the one where apparently EVERYONE is on holiday and so there’s no-one […]
Oh, the joy of winning a new customer, that moment when the email lands or the call comes in – […]
When you’re planning to make a sales call to a prospect what do you think about? Do you brainstorm all […]
I’m old enough (just, ahem!) to remember the good old 80’s and 90’s sales rooms of a great many companies […]
Ah, the eternal struggle of the humble telesales operative, getting past the gate-keeper. How is it done? How do the […]
Talking about ‘quality appointments’ is something we hear a lot; but what does this actually mean and how do we […]
Running a successful telemarketing company is as rewarding as it is challenging but one of my greatest challenges is definitely […]
You may be aware of Aesop’s Fables, but perhaps not in the world of business to business telesales. I’d like […]