Tele-Handling

Enhance Customer Engagement and Sales with Expert Tele-Handling Services

Streamline your service to end-users with a highly-skilled, experienced, and trained network of call handlers.
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Professional Support for Professional Results

With over 15 years of experience, Newton Fox delivers tailored tele-handling solutions that ensure your customer communications are always professional and efficient. Whether you need out-of-hours support, help lines, or call triaging, our experienced team is here to represent your business with care and consistency.

We invest in state-of-the-art telephony systems, offering localised numbers, call recording, and smooth system integration. This allows us to provide a seamless extension of your business, enhancing the customer experience at every stage.

An image of Newton Fox's Managing Director, Chris Newton
An image of Newton Fox's Operations Manager, Graham McCormick

Flexible, Scalable, and Cost-Effective Support

We’re aware that flexibility is key. Our tele-handling services can be expanded, reduced, or paused to suit your changing business needs — without the stress of long-term commitments. We adapt to your goals, ensuring you get exactly the support you need, when you need it. Freedom you can trust.

Despite offering a highly skilled team and robust technology, we remain one of the most competitively priced providers in the UK. Speak to one of our experienced team members to explore a solution tailored specifically to your business.

  • Out-of-hours call handling
  • Helpline and enquiry support
  • Call triaging and escalation
  • Full call recording and playback
  • Seamless CRM and system integration
  • UK-based, experienced team
  • Competitive pricing

Would You Like To Find Out More?

We recognise that choosing an external partner to aid with your tele-handling is a big decision, and we support businesses taking a careful, thoughtful approach. To support this, we offer open, no-pressure conversations to explore how we can work together with potential clients.

Our honest insights into what you can expect are supported by our existing, real case-studies and testimonials from satisfied clients. We can even refer you to some of our partners to learn a thing or two about how we work!

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What our clients say is important to us

Our clients appreciate that we see ourselves as an extension to their own team.
Working closely to bring about both growth and success.
An image of Jackie Hyde, representative of Stanmore Insurance, client of Newton Fox

Working with Chris and team he really understood our product, we was unsure and skeptical at first using outsourced telemarketing, it had reduced our workload and definitely paid off!

Jackie HydeStanemore Insurance
An image of Juho Koski, representative of Zimple CRM, client of Newton Fox

We definitely did select the correct partner for this job. Happy to recommend you to anyone planning on setting appointments in the future. Thank you for your professionalism.

Juho KoskiZimple CRM
An image of Tony McKenna, representative of Pension Point, client of Newton Fox

As I explained, the sheer volume of appointments generated by your team has taken us by surprise and we are busy trying to recruit additional staff our end to cope with the additional workload.

Tony MckennaPension Point
An image of Mike Dixon, representative of Dubl Check Cleaning Services, client of Newton Fox

The two way communciation we have at Newton Fox is fantastic I know should I have a query, they always respond same day! To sum it up I would recommend Newton Fox without Hestistation.

Mike DixonDublcheck Cleaning Services
An image of Clive Jones, representative of Master Clean Services, client of Newton Fox

What separates Newton Fox from other telemarketing business is they only send genuine leads! Also, the great reports with precise details. I heartly recommend for long term business development.

Clive JonesService Master Clean

Get in touch to see how Newton Fox can help you