How To Sell Over The Phone – Tips For Better Business

Phone

Are You A Good Listener? In his excellent book “Persuasion – The Art Of Influencing People”, James Borg asserts that the most important skill a salesperson needs to persuade people is the ability to LISTEN. Imagine that! How on earth can you talk someone round to your way of thinking by being a good listener – that […]

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Interpretation Is King

I’ve just come back from a wonderful week in Sorrento and am now back at my desk wondering how it all went by so quickly. One interesting little anomaly that I was reminded of whilst I was away was that of my significant other’s understanding of temperature. On our first morning I remarked that it […]

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Telemarketing – Cost Or Investment?

Running a successful telemarketing company is as rewarding as it is challenging but one of my greatest challenges is definitely to give prospective clients the right advice before embarking on a telesales or telemarketing project. The Considerations Of all the things to think about ROI has to be top of the list. Our clients are […]

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Professional Telesales

When I was a kid my parents owned a pub and it was my job to polish the brasses every month. There were thousands of them and it took me a whole weekend. If you’ve ever polished brass you’ll know that what I’m about to say is totally true. Golden Glow When you first wipe […]

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Business to business telesales

B2B Telemarketing (business to business telesales) One of the services we are consistently asked for here at Newton Fox is B2B telemarketing or telesales. Business to business telesales involves calling up local businesses and setting appointments, or even selling to the relevant person within that company over the phone. In itself, business to business telesales […]

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Top Three Questions To Ask On Telesales Calls

You know that moment on a sales call when the person you’re talking to seems interested but isn’t really giving much away. They seem to be saying ‘There’s an opportunity here fro you but I’m not handing it to on a sliver platter, you’re going to have to work for it matey.’ This moment, more than any […]

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