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Frequently asked questions
What outcomes should we expect
Our goal is to create sales-ready conversations that lead to booked and attended meetings. You will see metrics such as contact rate, qualification rate, meetings booked, attendance, and agreed next steps. We focus on meetings your team will actually value.
Do you provide data or use ours
We can work from your lists, provide data where appropriate, or enrich what you have. Many clients ask us to cleanse and segment existing records so targeting improves and waste is reduced.
How do you handle GDPR and compliance
We follow UK GDPR, respect opt outs, and only store what is necessary to deliver the campaign. Scripts and emails are approved before launch, and we can include sector-specific wording for regulated markets such as financial services and education.
Who makes the calls
Experienced UK based callers who are trained on your market, messaging, and qualification rules. We run call coaching and quality checks, and we share real conversation insights each week.
What days and times do you call
We usually call Monday to Friday during standard UK business hours, with some flexibility for sectors that prefer early mornings or early evenings. We can agree on specific windows by region or role if needed.
How are scripts created and approved
We draft call guides and email copy, review them with you, and make edits until you are comfortable. We also build objection-handling notes and short follow-up templates. Only approved language is used on calls.
Do you handle inbound calls
Yes — we handle inbound calls, including outsourced CRM support and inbound enquiries. In addition to our outbound telemarketing, appointment setting, data work, and event population services, we offer flexible inbound solutions tailored to your business needs.
How is pricing set
Pricing reflects scope, target seniority, regions, data condition, activity level, and reporting needs. After a short discovery call we recommend a plan that fits your goals and timeline. If a pilot makes sense, we will suggest one.
Is there a minimum term
We recommend a minimum period long enough to validate the message and generate a steady run rate of meetings.
Do you work nationwide in the UK
Yes. We are based in Greater Manchester and run campaigns across the UK. We can target nationally or focus on specific cities, regions, or postcode areas if you prefer a territory approach.
How quickly can we get started
Onboarding typically takes 1 to 2 weeks, depending on scope and data readiness. We align on goals, ideal customer profile, qualification rules, messaging, reporting, and CRM access. If your data is in good shape and approvals are fast, we can sometimes begin sooner.
Which industries do you support
We work across Finance, Education, Manufacturing and Industrial, Cleaning and Facilities, Technology and SaaS, Construction and Building Materials, Transport and Logistics, and Renewables and Environmental. If your market is adjacent, we can usually adapt.
What makes Newton Fox different
We are practical, transparent, and focused on meetings that matter. You get a friendly UK team, clean data, approved messaging, and steady outreach with clear reporting. We keep you close to the work, and we improve quickly based on real conversations.
