Training & Consultancy

Lift Performance with Practical Coaching
Give your team the skills and tools they need to sell with confidence. Our training covers sales coaching, telemarketing technique and manager enablement, with simple materials your people will use moving forward.
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Why NewtonFox

Built For Teams That Learn Whilst Working

Our courses are hands on and relevant to your market, offers, and objections. We base our work off previous real-life case studies, guide students through live call reviews and use plain English frameworks to develop clear outcomes and a plan to keep skills sharp.

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Appointment setting training
What we do

How We Add Value to Your Team

We design programmes that fit your team’s goals and capacity. Often, these can be new starter overview sessions, refresher workshops for experienced callers, or coaching for managers who run daily one-to-ones. Our taught content covers the most common business development skills, including – but not limited to – calling technique, discovery, objection handling, message testing, GDPR awareness, and converting interest into booked meetings.

Custom Built, Just For You

  • Sales coaching for callers, SDRs and account managers

  • Telemarketing training with talk tracks, call structure and tone

  • Objection handling, value messaging and next step control

  • Live call listening with feedback and practical drills

  • Manager toolkits, scorecards and QA checklists

  • Playbooks, email prompts and cheat sheets for daily use

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What we do

Goals and skills audit

01.
Agree the outcomes you want, review current talk tracks and metrics, and map the skills that need the biggest lift.

Programme design

02.
Select the right mix of workshops, coaching and practice. Tailor examples to your offers, personas and compliance rules.

Materials and setup

03.
Create slide decks, call guides, objection banks and scorecards. Set up a simple way to capture wins and areas to improve.

Delivery and practice

04.
Run interactive sessions with role play, live call reviews and short exercises. Keep pace brisk and feedback specific.

Enablement and measurement

05.
Give teams playbooks and quick reference sheets. Track activity, conversion and quality using a clear scoreboard.

Reinforcement and follow up

06.
Hold refreshers and clinics, review new recordings, and coach managers on how to run weekly sessions that stick. Share next steps and a light plan for ongoing improvement.
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Would You Like To Find Out More?

We recognise that choosing an external sales partner is a big decision, and we support businesses taking a careful, thoughtful approach. To support this, we offer open, no-pressure conversations to explore how we can work together with potential clients.

Our honest insights into what you can expect are supported by our existing, real case-studies and testimonials from satisfied clients. We can even refer you to some of our partners to learn a thing or two about how we work!
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Testimonials

What People Say

We're always completely humbled to read the kind words of many of our partners.

It delights us that we're able to provide businesses with the relevant skills and services they deserve, and seek to produce long-lasting relationships with our clients, rather than cold, one-off dealings.

Take a look through some of our most esteemed and satisfied clients to see how our work changed their business!
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We have had a steady stream of appointments from Newton Fox with the right people, several of which have already turned into good business. Lauren took the time to properly understand our business model and worked closely with us throughout. The call recordings provided valuable insight and we were comprehensively informed of all appointments made. I would highly recommend Newton Fox to any company wishing to grow.

John Gill
Sovereign Air Movement Limited

After careful consideration we chose Newton Fox as we felt you were the best fit for our operation. Our instincts have proved correct and we are very pleased with progress to date. The appointments set are exactly as prescribed and we’ve already won several new clients with a healthy pipeline to follow. We particularly appreciate the real-time reporting and complete transparency at every step of the process.

David Hind
Marketing Manager - The Acme Facilities Group Ltd

Like most of us, a lot of spam goes into my junk folder daily. Usually, I don’t have time to even glance through it, I simply delete all. But something caught my eye in the email from Chris Newton at the beginning of the year about opening the door and I was intrigued. Our business has never looked back. The relief of having a professional, friendly team to take the burden of calling potential clients and following through is immeasurable.

Penny Elliott
Healthoutfit Ltd

The sheer volume of appointments generated by your team has taken us by surprise and we are busy trying to recruit additional staff to cope with the workload. It’s not just the volume but also the quality of appointments that have impressed from the very start. The whole service from you is professional and highly competent. You are literally a victim of your own success, and any potential client would only need to know that we are stopping because we can’t keep up.

Tony McKenna
Director - Point Group Holdings Limited (Pension Point)

Happy to recommend Newton Fox!

We definitely did select the correct partner for this job. Happy to recommend you to anyone planning on setting appointments in the future. Thank you for your professionalism.

Juho Koski
CEO

I have been a client of Newton Fox for almost eighteen months during which time you and your team have delivered a first-rate service. I have won a significant amount of business thanks to the many high-quality appointments you have made on my behalf and I consider you a true asset to my business. I would have no hesitation in recommending Newton Fox to any business genuinely interested in acquiring new, quality clients.

Chris Kay
Managing Director - First Impressions Contract Cleaning

I would like to take this opportunity to extend my personal thanks to you and your exceptional team for the tremendous help and support you have afforded me and the operation as a whole over the last 12 months or so,

Having vetted a dozen or so companies thoroughly, Newton Fox was selected unanimously by our entire management team for your passion, honesty, and obvious experience.

Matt Floyd
Avansis UK

We’ve worked with Chris and his team for nearly 12 months and from the very first meeting he has been 100% professional and transparent. We’ve been particularly impressed with the proactive updates and continued effort to assist with our business development. I would recommend Chris and his team to any business looking to outsource outbound sales work.

Andy Hurst
Director - Beaconplus Limited
Case Studies

See Our Work In Action

Practical coaching, real improvements. In these examples, you will see the scripts, call reviews, and simple habits that helped teams book more meetings and hand over cleaner opportunities.
Working with Franchises
Newton Fox was engaged by a national UK franchise network in the services sector to support its lowest-performing franchisees and…
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Online Training Provider
Newton Fox was engaged for an 18-month campaign by one of the UK’s largest online training providers, offering a broad…
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Across an array of sectors

Take a look at some of the industries we've supported

Education Sector
Supportive calls that turn enquiries into applications, advice calls, campus visits, and employer meetings, with safeguarding-aware scripts and clean, segmented…
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Manufacturing and Industrial
Technical outreach to operations, engineering, and procurement, confirming specs, volumes, and timelines, then booking scoping calls, site visits, and proposals…
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Technology & SaaS
SaaS-ready outreach that translates features into outcomes, qualifies fit and timing, and books discovery calls, demos, and trials with senior…
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Transport & Logistics
Operations and procurement outreach that confirms lanes, volumes, and service levels, then books pricing reviews, site visits, and trial movements…
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clients

past clients

We’ve partnered with organisations of every size across the UK, from fast-growing start-ups to established national brands. Below is just a small selection of past clients who chose Newton Fox for their telemarketing and business development support.
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Get in touch

Keen to learn how we can help your business? Get in touch with one of our options below, and a member of our team will guide you through our expert support and services.
info@newtonfoxbds.com
01204 352380
Newton Fox Ltd, St Georges Square, Bolton, Gtr Manchester, BL1 2HB
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Frequently asked questions

Have a question regarding our training and consultancy services? Read our most commonly asked questions below.