The 'Do It Yourself' Telesales Course

LESSON 6 OF 11

Fact Finding

Staying with telephone technique, we now look at importance of how best to extract the information we’ll need without making the other person feel like they’re being interrogated!

We provide 10 examples of good fact finding questions following the edict of open ended questioning.

Ask a good question and you’ll get a good answer?

What are you going to learn?

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