Not A Good Time For Telesales Calls?

It’s that time of year again, you know, the one where apparently EVERYONE is on holiday and so there’s no-one to take a sales call. It reminds me of a conversation I had once with a business owner who was complaining about how there wasn’t a ‘perfect’ time to make a sales call. January is […]

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Telesales Tips – A Rolls Royce Approach

When you’re planning to make a sales call to a prospect what do you think about? Do you brainstorm all the best features of your product or service and make sure you’re very clear on your USP’s? Do you think of a special offer you could entice your prospect with to get her to agree […]

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Three Killer Telesales Tips

OK, you often read tips on just about every subject under the sun from scuba diving to cake making and just as often they’re not worth reading. Here, however, I’m giving you three things you can use straight away on the phone that will dramatically increase your appointment ratios instantly and consistently. Top Tip #1 […]

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Telesales Tips – Why Qualify An Appointment?

Talking about ‘quality appointments’ is something we hear a lot; but what does this actually mean and how do we measure quality? As professional appointment setters it’s crucial that our clients perceive everything we do for them as high quality; it’s what they expect and rightly so. Therefore, quality is often quite subjective. For example, […]

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Telemarketing – Cost Or Investment?

Running a successful telemarketing company is as rewarding as it is challenging but one of my greatest challenges is definitely to give prospective clients the right advice before embarking on a telesales or telemarketing project. The Considerations Of all the things to think about ROI has to be top of the list. Our clients are […]

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Professional Telesales

When I was a kid my parents owned a pub and it was my job to polish the brasses every month. There were thousands of them and it took me a whole weekend. If you’ve ever polished brass you’ll know that what I’m about to say is totally true. Golden Glow When you first wipe […]

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Top Three Questions To Ask On Telesales Calls

You know that moment on a sales call when the person you’re talking to seems interested but isn’t really giving much away. They seem to be saying ‘There’s an opportunity here fro you but I’m not handing it to on a sliver platter, you’re going to have to work for it matey.’ This moment, more than any […]

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