How To Be A Great Salesperson

With much of the reading I did in 2015 regarding best practice in sales there has been a recurring theme, or, more accurately, a recurring question: “What is the difference between good customer service and good sales technique? The line has definitely blurred over the last twenty years or so, everyone agrees on that. ‘Pushy’ […]

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Telesales Tips – Why Qualify An Appointment?

Talking about ‘quality appointments’ is something we hear a lot; but what does this actually mean and how do we measure quality? As professional appointment setters it’s crucial that our clients perceive everything we do for them as high quality; it’s what they expect and rightly so. Therefore, quality is often quite subjective. For example, […]

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